Shipping policy

Terms of Service

Last Updated: August 2026

Welcome to COO RIZZ. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully.

1. General

These Terms apply to all visitors, customers, and users of the COO RIZZ website. By using this website, you agree to comply with these Terms.

2. Products

We strive to display our products, descriptions, and images as accurately as possible. However, slight variations in color or appearance may occur due to screen settings.

All products are subject to availability. We reserve the right to discontinue or modify any product without prior notice.

3. Pricing

All prices displayed on our website are in Indian Rupees (₹) and include applicable taxes unless otherwise stated.

We reserve the right to change prices at any time without prior notice.

4. Orders

We reserve the right to refuse or cancel any order due to:

  • Incorrect pricing or product information
  • Suspected fraud
  • Payment authorization issues
  • Product unavailability

If your order is cancelled after payment, the full amount will be refunded.

5. Payments

We accept secure online payments through authorized payment gateways. Your payment information is processed securely and is never stored by COO RIZZ.

6. Shipping

Orders are processed and dispatched within the estimated time mentioned on the website.

Delivery times may vary depending on your location and courier partner.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy. Please review that policy before making a purchase.

8. Warranty

Warranty, if applicable, is limited to manufacturing defects as mentioned on the respective product page.

Damage caused by misuse, accidents, improper handling, or normal wear and tear is not covered under warranty.

9. Intellectual Property

All content on this website—including logos, product images, text, graphics, and designs—is the property of COO RIZZ and may not be copied, reproduced, or distributed without prior written permission.

10. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Interfere with the website's operation or security.

11. Limitation of Liability

COO RIZZ shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our total liability shall not exceed the amount paid for the product purchased.

12. Privacy

Your use of our website is also governed by our Privacy Policy.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in India.

14. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes become effective immediately upon publication on this website.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

COO RIZZ
Email: support@coorizz.com (replace with your actual email)
Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM (IST)



shipping policy

Shipping Policy

Last Updated: August 2026

At COO RIZZ, we are committed to delivering your order safely and on time.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • Once your order is dispatched, you will receive a shipping confirmation along with tracking details.

Shipping Coverage

We currently deliver across India through trusted courier partners.

Delivery Time

Estimated delivery times:

  • Metro Cities: 2–5 business days
  • Other Cities & Towns: 3–7 business days
  • Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary due to weather, courier delays, festivals, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges (if applicable) will be displayed during checkout before payment.
  • From time to time, we may offer Free Shipping on selected products or promotional offers.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can use it to monitor the status of your shipment.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If the order cannot be delivered due to an incorrect address or the recipient being unavailable, the package may be returned to us.

Additional shipping charges may apply for re-dispatch.

Damaged Package

If your package appears damaged or tampered with at the time of delivery:

  • Do not accept the package if possible.
  • Take clear photos of the package.
  • Contact us within 48 hours of delivery with your order number and photos.

We will investigate and assist you with a replacement or refund, where applicable.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate. COO RIZZ is not responsible for delays or failed deliveries caused by incorrect information provided during checkout.

Contact Us

For any shipping-related questions, please contact us:

COO RIZZ
Email: cznaptimeanytime@gmail.com
Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM (IST)